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Global Compliance - Office of Policy & Standards - Executive Director

Req #: 180022652
Location: Brooklyn, NY, US
Job Category: Compliance
Potential Referral Amount: 0 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Office of Policy & Standards

Policy and Standards management is an area of importance in the firm and in the industry. The Office of Policy and Standards (OPS) in Global Compliance is critical in advancing the firm’s policy and standards agenda. The OPS is responsible for establishing firmwide policy and standards frameworks, overseeing policy and standards governance and developing firmwide technology to support the policy and standards management process, including maintaining a single repository for policies (the Firmwide Policy Portal). The Executive Director, Compliance Director – Office of Policy & Standards will be responsible for the day-to-day activities of the OPS.

  • Drive policy governance by overseeing maintenance of policy and standards governing documents, including coordinating review with stakeholders during annual / ad hoc refresh. Provide strategic insight for policy governance, including establishing standards for when the firm should develop a policy and when groups should own policies
  • Chair the governance forums and oversee the development of meeting materials, lead discussion at Forum meetings, and coordinate the development and resolution of action items
  • Oversee the development and implementation of firmwide standards governance and champion the assessment of policies and standards to determine appropriate placement of content
  • Engage with senior leaders in Lines of Business and Functions to discuss and address policy governance issues as they arise
  • Oversee the development, implementation, maintenance, and enhancement of firmwide technology
  • Develop and implement socialization and engagement processes for policies
  • Drive development of policy communication and exception standards and processes
  • Oversee the development of metrics and reporting to senior management


  • 10+ years experience in a control environment (such as Compliance, Legal, Risk, or Operations, functions) within a leading financial services firm or advisory firm in the industry.  BA required. JD or MBA preferred, but not required  
  • Knowledge of the regulatory framework and scope of regulatory obligations applicable to a global financial services firm
  • Past experience developing or implementing programs that seek to address regulatory changes affecting current processes within an organization
  • Past experience managing business projects with significant technology development or interfacing requirements through life cycle of project
  • Proven ability to positively and creatively influence change and champion critical change initiatives; help others to anticipate and manage through change
  • Ability to adapt within a changing environment and work effectively with multiple stakeholders from various backgrounds
  • Professional maturity and confidence in expressing a point of view with senior management
  • Strategic thinker with keen analytical skills  
  • Ability to prioritize and implement in a fast-paced environment
  • Outstanding communication skills, both verbal and written
  • Strong attention to detail
  • Advanced Microsoft PowerPoint and Excel skills; knowledge of Visio and reporting software a plus

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