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Audit Practices Manager, VP – Change Management

Req #: 180022483
Location: Columbus, OH, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 3000 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


JPMC’s Audit Department, which is comprised of over 1,000 auditors globally, reports to the Audit Committee of the Board of Directors and is further accountable to the Chairman and CEO, senior management and regulatory agencies. Audit is an independent risk assessment function established within the organization to evaluate, test and report on the adequacy and effectiveness of management’s system of internal control.
Audit Professional Practices is responsible for supporting the Audit Department by maintaining and enhancing programs and processes that promote a standard of excellence and assist auditors in their day-to-day responsibilities. This includes managing the Audit Department’s core business processes, including audit policy/methodology and supporting tools, quality assurance, internal and external reporting, department technology infrastructure, and training and campus recruiting. Additionally, Professional Practices is responsible for creating processes to ensure significant regulatory issues regarding Audit are identified and addressed appropriately.
The candidate will be a member of the Practices Central Operations team and primarily responsible for Change Management.  Change Management is a critical function of Audit to ensure that standardized methods and procedures are used for efficient and prompt handling of all changes to Audit policies and procedures, strategies, methodology and standard operating practices.  It also facilitates efficient and prompt handling of all changes and maintains the proper balance between the need for change and the potential detrimental impact of changes.
Specific job related tasks include, but are not limited to:
1) Managing a book of work of projects that affect the Internal Audit area
  • Attending the project calls as the representative of the Internal Audit team
  • Providing weekly updates on projects to the management team and other partners
  • Collecting data or information about effect of a project for the auditors and supporting line of business
2) Provide on-site support for all scheduled project implementations
3) Aid in the overall process improvement agenda:
  • Making sure ideas and suggestions go through the entire change management process
  • Get approval and prioritization
  • Ensure Compliance/Controls/Legal obligations are being met
4) Be subject matter expert on various topics/regulations


  • Requires in depth knowledge of operations processes, policy and procedure creation and documentation, including process mapping, process improvement and change management.
  • Prefer 5+ years of related experience in Business Analysis, Business Management, Finance or related fields.
  • Must have understanding of Program/Project management disciplines
  • Strong change management skills
  • Strong interpersonal, influencing, and listening skills – ability to interact with colleagues at all levels and achieve goals without direct control over resources
  • An outstanding ability to communicate effectively and confidently and to work well in cross-functional teams
  • Must have proven ability to work with large-scale/complex issues with all levels of management. Ability to work effectively across functional and organizational lines.
  • Key Characteristics: Flexibility - able to easily accept change, presentation/communication skills, negotiation/problem resolution skills, listening skills, detail oriented, able to multitask, prioritization, fast/aggressive learner, analytical skills, able to work with all levels of employees/management, action/goal oriented, able to meet assigned deadlines (some of them immediate)
  • Proven self-starter, experience working remotely with a supervisor and other team members. (Constant communications escalate issues as need). Works well independently and as a team player
  • Must be proficient in Microsoft Office (Outlook, Word, PowerPoint, and Excel).
  • Results and client focused with a sense of urgency
  • Bachelor’s degree (or relevant financial services experience) required 
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