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Req #: 180022056
Location: Senningerberg, L, LU
Job Category: Operations
Potential Referral Amount: 4000 Euro (EUR)
About JPMorgan Chase & Co.
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
About J.P. Morgan Corporate & Investment Bank
J.P. Morgan is a premier corporate and investment bank with a full suite of global financial services and capabilities. The world’s most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities and provide many other banking services in markets around the world.
Role Description:
The Location Control Office (LCO) is responsible for the implementation and execution of governance and controls over operational risk. The LCO group works in close partnership with the Business Control Officers (BCOs) and Operation Control Managers (OCMs) and other control professionals that support activities locally, regionally, and globally and is functionally aligned to the CIB Custody and Fund Services Business Control Office and to the EMEA Regional Control Office.
In support of both local and corporate requirements, and in accordance with business development plans, the successful candidate will be responsible for the oversight and governance of the outsourced locations performing tasks on behalf of JPMorgan Bank Luxembourg and its branches. The role involves working closely with location senior management and regional advisors to adapt expand and maintain the end-to-end governance and control framework for the legal entity. As new branches and their outsourcing locations are added to the legal entity, the Control Officer is responsible for ensuring a robust and complaint outsourcing control framework is in place.  
A successful candidate should be interested in working in a fast-paced and dynamic environment, participating in key initiatives, and becoming involved in a diverse set of issues that will have a direct impact on the organization.  This role is varied and demanding and requires the ability to think strategically and partner with diverse teams to drive efficiency and process enhancement.
Core Responsibilities:
  • Evolve and further embed the outsourcing governance and control model consistent with the business, legal entity, and regional frameworks required for local regulation and corporate standards
  • Monitor and enhance controls associated with compliance with local regulatory requirements for operational risk, specifically for outsourcing
  • Provide a bridge across lines of business, corporate functions, risk, compliance and audit to form an end-to-end view on outsourcing controls, identifying and assessing potential control gaps and/or emerging risks
  • Ensure outsourcing risk control and regulatory matters are escalated, logged, remediated, and closed in accordance with local and corporate guidance
  • Identify and develop metrics and reporting
  • Evaluate data and trends to identify improvement opportunities and associated issues and risks
  • Partner with other control professionals (primarily BCOs and OCMs) both locally and within the entities branches to ensure compliant outsourcing governance frameworks are in place.
  • Reinforce the local outsourcing governance model in place via regular review and analysis. Participate in and or lead the monthly JPMorgan Bank Luxembourg Outsourcing Governance Forum.
  • Act as the primary contact for legal entity controls for regulatory matters concerning outsourcing governance
  • Support local Authorized Management in executing their supervisory responsibilities for outsourcing governance and control
  • Support global, regional and local projects to deliver a robust outsourcing governance and control framework
Your Qualifications:
  • Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution
  • Significant experience in controls, outsourcing governance,  operational risk, internal audit,  and/or other control related functions within the banking sector
  • Demonstrated ability to manage direct and indirect teams
  • Good organizational skills – manages and prioritizes multiple tasks across different time horizons within deadlines
  • Experienced negotiator — able to identify and influence key decision makers across various levels and functions within the organization
  • Strong analytical, problem solving & process re-engineering skills
  • Excellent written and oral communication skills with the ability to present information in differing degrees of detail and form depending on the audience
  • Ability to deal with issues on a local, regional, and global, cross-business level
  • Ability to question and probe across Operations, Technology, Product and other functions
  • Investigative mind-set, able to see issues at both a high-level and in detail
  • Strong team player with excellent partnering and influencing skills
  • Thinks strategically and articulates concepts clearly
  • Strong analytical, problem solving, and process re-engineering skills
  • Excellent Excel, Word, PowerPoint skills
JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase & Co. is an Equal Opportunity Employer.
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