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CIB F&BM Treasury Services Global Client Service & Implementations and Americas Cash Operations Business Manager - Associate

Req #: 180021611
Location: New York, NY, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 3200 US Dollar (USD)

About J.P. Morgan Corporate & Investment Bank, Treasury Services and Liquidity Solutions

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

J.P. Morgan Treasury Services (TS) is a line of business within J.P. Morgan's Corporate & Investment Bank, which supports the transaction services and cash management needs of clients worldwide. Within TS, Liquidity Solutions has responsibility for wholesale cash management products and offers leading cash and short-term investment solutions to CIB clients.

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB’s business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.


We are looking for a new Associate in Business Management to support the Client Service & Implementation and Americas Cash Operations team by providing strategic support, financial insight, and decision-making guidance. Client Service & Implementation and Americas Cash Operations business have over 2,000 employees and has locations across 50+ countries and serve over 2,500 clients.  As a result Business Management needs smart, highly-analytical team members to ensure our partners are well armed to make effective business decisions.

The Senior Business Manager will manage a team who will analyze our business drivers and client balances to support our broader strategic initiatives while also explaining what those numbers mean to the business. Our group needs to be able to quickly drive change through an understanding of the key metrics of our products. The Senior Business Manager partners with our other finance colleagues (P&A, Product Controllers, & Treasury) for budgeting, forecasting and financial analytics and is responsible for supporting the strategic and financial agenda of the broader management team, resulting in exposure to senior management such as the Global Product Head and Regional Heads as well as the TS CFO on a regular basis.


 The position represents an excellent opportunity for candidates to:

  • Gain exposure to the senior management of Global Client Service, Implementations and Americas Cash Operations
  • Be exposed to and influence the agenda of the leadership team
  • Develop expertise in a variety of functions and businesses across Global Client Service, Implementations and Americas Cash Operations
  • Work and build relationships with colleagues from other functions within and outside CIB
  • Hone problem solving and communication skills
  • Assist with creation of strategic presentations and concise communication materials for Global Client Service, Implementations and Americas Cash Operations Mgmt Team to articulate strategic direction, execution, performance tracking for internal and external audiences
  • Gather, synthesize, analyze and present project data and findings. Provide in-depth analyses and insight to identify issues and arrive at recommendations. Track metrics and use scorecards to measure effectiveness
  • Ability to creatively source, and work with, large volumes of financial and non-financial data. Comfortable working with and curing imperfect/ broken data
  • Ability to break down data and analyses into their individual components and derive patterns and insights
  • Ability to keep sight of the overall context of what they are working on and remain centered on answering the ‘bigger’ question
  • Superior attention to detail with eye for spotting errors and redundancies in their end-products
Working style & influence
  • Able to work comfortably & confidently under pressure and aggressive deadlines
  • Ability to handle multiple work streams and manage personal time & stakeholder expectations to deliver against each
  • Ability to keep track of deliverables and proactively follow-ups and provides updates. Does not need to be reminded or chased
  • Is able to build relationships with and influence colleagues and functions to meet deadlines
  • Ability to work collaboratively with team members and stakeholders. Not possessive about roles and responsibilities – flexible to sharing or merging roles/responsibilities with others to meet overall project or Firm objectives
  • Considerate of others, is able to take on additional work and support others during high pressure situations

  • Good communication and presentation skills
  • Inquisitive nature with advanced problem solving, critical thinking, and analytical skills including trending, and data analysis
  • Highly motivated learner who brings insight to the table and thrives in an environment that changes pace often
  • Advanced financial numeracy & Excel skills preferred
  • Bachelor’s Degree required

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