Apply Now    

Cloud Operate Service Transition Lead

Req #: 180002400
Location: London, ENG, UK
Job Category: Technology
Potential Referral Amount: 0 US Dollar (USD)

The firm is transitioning compute to the cloud and moving to a DevOps model.  It's critical that the support model for the cloud environment, the applications that are transitioning to the cloud and the services that they will be using is clearly defined and tested.

This role is designed to ensure that:
The support requirements for new cloud based services can be determined and implemented in an efficient manner.
That applications teams understand and can implement the support model and tooling they require efficiently.
That firm wide ITIL processes (Change, Incident, Asset, Configuration, Hygiene and Event Management.....) and tools are modified to allow for cloud based services.
This is a hands on role and will involve drilling into specific processes and tools and working with the SMEs to determine the optimum solution for the cloud.
Some programming skills would be useful for any proof of concept work.


Experience of working with Cloud Service Providers, preferably in an operate aligned role.

Experience with transitioning and supporting applications with a cloud footprint.

Technical background - server, OS & Linux preferable, network background a plus.


•Strong business analysis skills, understanding the business needs and processes of the client

•Ability to provide impact assessments of future business capabilities within a suite of infrastructure solutions with limited information on scope

•Solid grasp of project management principles, and previous project management experience

•Promote client centric environment for work with teams and contributors

•Ability to consult with others, both internally within GTI and the LOBs

•Aptitude for developing repeatable solutions

•Excellent analytical, problem solving, and time management skills

•Ability to execute on various task assignments and self-prioritize.

•Strong communication and presentation skills

•Proficient at conflict resolution, negotiation & partnership/influence

•Strong teamwork and client management skills

Project Task Estimation

•Risk & Issue Management

•Ensure risk and control compliance to departmental and companywide standards

•Ensure adherence to financial controls and budget management

•MS Word, MS Excel, MS PowerPoint experience required

•Database, Programming (API), SharePoint & JIRA experience a plus


Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.