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Diversity Drive - Bengaluru - Commercial Banking - 502 - Team Leader

Req #: 180018134
Location: Bangalore East, KA, IN
Job Category: Operations
Potential Referral Amount: 20000 Indian Rupee (INR)
J.P. Morgan is a leading global financial services firm, established over 200 years ago:
o We are the leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management.
o We have assets of $2.5 trillion and operations worldwide
o We operate in more than 100 markets.
o We have more than 243,000 employees globally.
Our wholesale businesses include J.P. Morgan’s Asset Management, Commercial Banking and the Corporate & Investment Bank which provide products and services to corporations, governments, municipalities, non-profits, institutions, financial intermediaries and high-net worth individuals and families.
Our corporate functions support the entire organization and include the following functions: Accounting, Audit, Finance, Human Resources, Operations, and Technology.
J.P. Morgan in India provides a comprehensive range of Corporate & Investment Banking, Commercial Banking, Asset & Wealth Management, and Corporate functions services and solutions to our clients, executing some of the most important financial transactions and providing essential strategic advice to our clients such as the government, large domestic and multi-national corporations, non-government organizations and financial institutions and investors. India is a key market for JPMorgan Chase globally and our employees in India are a critical part of how we do business globally and are integrated within our businesses. Our Global Service Centers (GSCs) are strategically positioned in Mumbai, Bangalore and Hyderabad to support the firm’s operations regionally and globally. The centers provide comprehensive strategic support across technology and business operations processing to all lines of business and the corporate functions.
Commercial Banking (CB) delivers extensive industry knowledge, local expertise and dedicated service to more than 24,000 global clients, including corporations, municipalities, financial institutions and not-for-profit organizations along with nearly 35,000 real estate investors/owners. 
The Business Analysis & Reporting Analyst will join a global Management Reporting & Analytics team, assisting with a data & management reporting development agenda for regulatory operations. The candidate will learn core business processes, build new data mart capabilities, develop metrics/management reporting, and provide decision support via ad hoc reporting and data analytics.

  • Manage an operations volume capacity and forecasting model to ensure appropriate business readiness in anticipation of expected volume patterns
  • Develop consistency across reports and develop meaningful dashboards and  publish them , share best practices across Information solutions group
  • Timely partner communication and  attending business calls
  • Define, monitor, and report key operational metrics (KPIs); implement and manage balanced scorecards at the employee, team, and department levels
  • Develop dashboards using available tools(Qlikview, QlikSense etc..) by following best practices while creating proper process and metadata documentation

Required Qualifications

  • 3+ years of total experience, preferably across both operations management and analytical/MIS roles.  Proven history of delivering timely, high quality, senior manager-level reporting and analysis from diverse, complex data sources 
  • Strong data analysis/quantitative aptitude with ability to quickly learn new metrics, operations processes, and datasets 
  • Fast learner in understanding the multiple sources of data and create an optimized design. 
  • Strong QlikView data model expertise.
  • Good SQL skills in Oracle, DB2 and SQL Server databases are required. 
  • Expert in BI dashboard creation using QlikView or QlikSense tools 
  • Review report model and report coding to ensure it meets set standards and best practices. Must have good verbal and written communication skills and the ability to work effectively in a cross-functional organization.
  • Strong emphasis on process and metadata documentation to simplify the understanding of the metrics across stakeholders.
  • Ability to multi task and manage projects independently with best practices implemented. 
  • Excellent communication ability with strong attention to detail 
  • BS/BA in MIS or a quantitative discipline
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