Apply Now    

Technical Analyst

Req #: 180017902
Location: Chicago, IL, US
Job Category: Technology
Potential Referral Amount: 5000 US Dollar (USD)

The Technical Analyst for Digital Services bridges the gap between technology, design and product management. In this role, you will work with work stream leads to identify and define requirements for new and existing program metrics. You will also work closely with the metrics production team to relay requirements for the creation of new program metrics.



  • Translate business and design requirements into technical requirements for metrics production team
  • Perform critical analysis on information consolidated from multiple sources, identify and resolve conflicts, and break down high-level information into detailed workable requirements
  • Work with metrics production team and program work stream leads to understand the work effort for a requirement
  • Act as liaison between program leadership and the metrics production team
  • Promote and participate in the continuous improvement of structure, processes, tooling to enable the teams to deliver more value
  • Ensure metrics data is accurate and relevant
  • Identify opportunities for process and tool improvements and drive those from concept to implementation
  • Experience in building, integrating and managing JIRA at an enterprise scrum level
  • Must have a solid understanding of workflow processes and how to engineer for collaboration and innovation
  • Experience creating filters using JQL in JIRA
  • Solid understanding of agile practices


  • Bachelor degree, specialized training or equivalent work experience
  • Minimum two years of combined business, project management, business analyst, developer or IT experience required
  • Experience creating senior management level metrics
  • Strong Microsoft excel skills
  • Experience using JIRA, specially JQL and JIRA Portfolio Management are
  • Knowledge of Agile Methodologies and Standards Experience managing geographically distributed and culturally diverse work-groups with strong team management, leadership and coaching skills
  • Excellent written and verbal communication skills
  • Ability to develop strong client relationships
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.