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CIB Tax Operations Tax Documentation Analyst - Associate

Req #: 170120688
Location: Bournemouth, ENG, UK
Job Category: Operations
Potential Referral Amount: 3500 Pound Sterling (GBP)
About J.P. Morgan Chase & Co.
J.P. Morgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.1 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, J.P. Morgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan Chase & Co. is available at


About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


Business Overview: Global Tax Operations


Global Tax Operations' primary responsibility is to maximize client's investments by either facilitating effective relief at source on client investment income or retrospectively reclaiming taxes from global tax authorities. This is a high risk product with diverse market procedures, a significant change agenda and complex market/regulatory requirements.



Key Responsibilities:

  • Responsible for collection and validation of all applicable client documentation within strict SLA guidelines.
  • Responsible for the supervision and development of a team of people within the Tax Documentation team.
  • Provide technical input on any determined impact to the CIB Custody Operations business for all Tax related newsflashes.
  • Responsible for adherence to strict SLAs for client account opening requests.
  • Regular review of Documentation reclaim items to ensure documents requested and passed to Tax production team within SLA.
  • Proactive analysis, support and guidance on outstanding / expiring tax documentation to all internal partners and client representatives.
  • Assistance with the following, liaising with other J.P. Morgan operations teams where necessary:- New Market entry / expansion; Account / fund restructures; Transitions; Legal Entity conversions.
  • Proactive support on Tax training initiatives / undertake cross training with other members of the team.
  • Maintain tax document templates and procedures for internal use to ensure all market and procedural changes are reflected accurately.
  • Continually review operational tax processes to identify areas for enhancement. Ensure adherence to Standard Operating Procedures as per departmental guidelines.
  • Identify and manage risk situations, escalating where appropriate.
  • Work with and contribute to Tax Steering groups.



  • You must have a relevant Degree qualified and/or equivalent work experience.
  • You must be able to demonstrate your in-depth operational tax experience within financial services, specifically Global Tax Operations or Custody & Fund Services. Significant Tax experience is preferential.
  • You must be able to demonstrate your team member/work experience within financial services, specifically Global Tax Operations or Custody & Fund Services, where accuracy is of paramount importance and where there are multiple deadlines in a risk awareness environment.
  • You must be able to give comprehensive examples of your experience with large-scale project management within financial services.
  • You will be able to give examples of your successful internal and external communication and problem solving experience.
  • You must be able to discuss your successful client relationship experience and skills.
  • You will be able to give examples of your risk awareness and operational control experience within financial services.
  • You will be able to discuss you process improvement experience, where you clearly articulate ideas, concepts, procedural changes to internal colleagues and clients.
  • You will be able to give examples of your problem solving skills and experiences
  • You will have proven experience within an arena where accuracy is critical within strict deadlines.


JPMorgan offers an exceptional benefits program and a highly competitive compensation package.

JPMorgan is an Equal Opportunity Employer.


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