Apply Now    

Chase Merchant Services - Business Development Representative- Phoenix, AZ

Req #: 180009419
Location: Phoenix, AZ, US
Job Category: Relationship Management/Sales
Potential Referral Amount: 0 US Dollar (USD)
About Chase
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.5 trillion and operations worldwide. Chase serves nearly half of America’s households with a broad range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. Customers can choose how and where they want to bank: 5,300 branches, 16,000 ATMs, mobile, online and by phone. For more information, go to
Chase Merchant Services is the global payment processing business for JPMorgan Chase & Co. Chase Merchant Services is the world’s leading merchant acquirer with nearly $1 trillion in annual transaction volume in 2015. ChaseNet is a customized closed-loop proprietary payments platform, and Chase Pay is the firm’s new digital wallet that makes mobile transactions simple, safe and rewarding. Chase Merchant Services is a leading provider of payment, fraud and data security for companies large and small and capable of authorizing transactions in more than 130 currencies.   
The Business Development Representative is an outside, business to business sales role. The primary responsibility is developing new business opportunities within the Commercial Bank sales channel.  He/she will develop market strategies to drive incremental payment processing revenue to Chase Merchant Services and the Commercial Bank. Additionally, the candidate will be responsible for end-to-end negotiation of new agreements with clients as well as coordinating the firm’s resources to bring those agreements to fruition. 
Successful candidates understand technology and high growth digital commerce client needs, and have the experience and proven track record of creatively solving their business objectives by delivering the appropriate products and services.  Finally, the candidate will liaise with internal partners (e.g.  Investment Bank, Card Services, and Treasury Services) and leverage an existing book of external influencers (Incubators, Consultants, Venture Capital firms and VAR partners) to identify new client opportunities.
Key Responsibilities and Accountabilities
Sells products and services to new customers through face to face and phone based contact in an assigned geography. 
  • Identifies and self-sources client opportunities. 
  • Builds collaborative internal relationships to develop and foster partnerships.  Actively participates in partners meetings and communicates messages timely and accurately.
  • Serves as trusted advisor, leveraging core knowledge, to recommend and promote banking and payment processing solutions to clients while working within the risks parameters that protect the firm.
  • Understands client's banking needs and presents product solutions offering to best accommodate the client. 
  • Aligns daily activities to accomplish strategic business objectives.
  • Completes an analysis to competitively identify and price Chase products and services to generate revenue. 
  • Possesses deep knowledge of company's products and pricing to facilitate sales efforts. 
  • Negotiates with clients to price products and services competitively while generating revenue. 
  • Maintains sales records and prepare sales reports as required. 
  • Protects the firm by applying sound risk management protocols; Is knowledgeable of compliance and risk issues to escalate to management as appropriate; will collaborate to determine solutions. 
  • May develop a vertical market expertise. 
  • May serve as mentor to teammates.
  • May travel up to 50%.

Decision Making / Expected Impact
Will execute sales strategy in alignment with corporate and LOB priorities.
  • Individual sales goals. 
  • Has ability to make decisions on day-to-day issues and refers to manager on decisions regarding project direction / scope.
  • Clients typically moderate in size, moderate to high exposure points.
  • Will travel to client as needed.  High quality, high touch contact. 


  • College degree preferred. 
  • Generally at least 5 years of B2B (business to business) sales experience with a proven track record of self sourcing leads that result in meeting revenue goals in a solution selling environment.
  • Critical thinking and problem solving skills required. 
  • Demonstrated ability to build positive interpersonal, relationships with business owners. 
  • Ability to prioritize multiple initiatives. 
  • Strong negotiation, selling, influencing and presentation skills.
  • In-depth knowledge of product(s) and solution options. 
  • Financial or transaction processing experience preferred.
  • Ability to travel 25-50% is required.
Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.