Apply Now    

CIB F&BM Custody & Fund Services Technology Business Manager - Associate

Req #: 180010707
Location: Brooklyn, NY, US
Job Category: Accounting/Finance/Audit/Risk
Potential Referral Amount: 3200 US Dollar (USD)

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Corporate & Investment Bank (CIB) Finance and Business Management (F&BM) group provides financial advice to support the CIB’s business strategy and helps to ensure a sound control environment. Within F&BM, the four major areas of responsibility are: Business-aligned BMs (Business Managers), the CIB Controller, Support Staff CFO, and Planning and Analysis.


Finance & Business Management’s goals are to ensure sound control environments and provide financial advice to support the business strategy. Within F&BM, the Controllers organization is responsible for ensuring the overall integrity and validity of the financial statements and controls over the transaction cycle; performing critical reporting functions for the organization, both financial and regulatory, as well as ensuring execution and implementation of the overall financial architecture.


Custody Fund Services  (CFS) organization is part of JPM’s Corporate & Investment Bank Technology organization.  This group provides the technology for the CFS business and partners with the lines of business in the firm and GTI to support and deliver that technology.


The Business Manager role is dynamic and responsible, with the lead business manager, for the oversight, control, and analysis of financial and resource planning, forecasting, and technology delivery across CFS Org.


The Business Manager will need to partner with the technology managers to provide transparency and insight into the technology team expense base, delivery schedule, efficiency & resource agenda and maintain full accountability for all delivery and integrity for all financial and business management deliverables/performance management for the IT organization.


This role is global in scope and reports to the Lead Business Manager for CFS.  Business managers may also have a virtual team supporting individuals working with them, the number and composition is dependent on the size of the organization.


The role demands a good working knowledge of project financials and processes as well as the ability to communicate with people in technology, finance and the LOBs.

Key Responsibilities:

Business Management
  • Partner with technology team and Corporate Sector Finance team to develop agreed financial plan and efficiency agenda. Monitor performance against plan and explain variances
  • Oversees the forecasting process and measures results against agreed objectives
  • Oversees reviews of lines of business reporting against agreed objectives
  • Assist with annual planning process and analysis for the organization
  • Assist the lead business manager and IT senior lead to communicate year on year spend, focusing on forward looking analysis of spend rolling on and off; multi-year planning
Resource Management
  • Ensure IT organization is aligned with CFS and Global Technology overall strategy concerning location; staff mix, real estate, and diversity to ensure efficiencies are maximized

Organizational Management

  • Provide oversight and guidance to IT management team, ensuring corporate policy is adhered to and drives knowledge of and interpretation of financial policies through the technology team
Program Governance
  • Provide oversight and transparency of technology team’s strategic agenda. Monitor performance against targets and highlight issues, risks and accomplishments
  • Partner with Corporate Sector Finance & Accounting teams to provide targeted audience with value added management information reports on expense, delivery and organizational governance.
  • Partner with the IT management to validate the data in source systems
Process Improvement
  • Partners across Investor Services Business Management teams to develop new or improved processes and business solutions to accommodate for an ever-changing environment

  • 6-10 years experience of working within a business management environment, supporting a technology team is required
  • Financial planning and analysis experience is preferred
  • Financial industry experience preferred
  • Undergraduate degree required
  • Excellent working knowledge of MS Office — Excel Pivot tables, application of financial formulas, macros and PowerPoint
  • Working knowledge of SharePoint
  • Must have experience/familiarity with the following:
  • Project accounting and reporting for technology
  • Financial reporting
  • Communicating with internal clients on technology allocations
  • Ability to interrogate and interpret financial reports  
  • Project Management skills/knowledge a plus
  • Excellent multitasking and prioritizing skills

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Things to note

Sign in to our application system to continue your job search or update your profile.

Current employees sign in here. Contractors sign in here.

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please click here.

Important links

Click here to view the "EEO is the Law" poster.

Click here to view the "EEO is the Law" supplemental poster.

Click here to view our U.S. Pay Transparency Policy.

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.